I just wanted to let you know that we at Cottage Home were very pleased with the repairs and exceptional customer service that you provided to our customer. When a piece of our furniture is damaged in transit or our customers’ expectations aren't met, we want to bring their furniture back to a flawless condition. Any repair company that we choose to do business with also must have the same work ethic as Cottage Home; as their work reflects upon our reputation. Your company and employees delivered big on these promises.  Our customer was delighted with the results of both your workmanship and your attentive customer service. If we should ever need any repairs to our customer's furniture in your area, we will always consider you our first choice. Thanks for a job well done!      Vicky M.  Operations Managerwww.CottageHomeFurniture.com 06/06/2017

“Flawless. They set the appointment promptly after my request. They showed up on time, were very polite and highly competent. The work looks great, and they do all sorts of furniture and floor work and restoration. I would absolutely recommend them and will use them in the future."

— Dan M.

“I thought it was beyond fixing.”

"The chair with the joint separation was repaired at their shop, Result was seamless. Rocking chair I was especially pleased as the foot was actually broken, not just separated. Had thought it might be beyond fixing. Old Peg was able to not simply fix its appearance, but to restore it to 'working' order.  Both repairs were accomplished and finished such that you can't distinguish from the original finish.  I was curious as to how they had learned their craft as it isn't something you learn in BOCES or college.  Not surprisingly,  their knowledge and skill have been passed down from their father. As a bonus, on their way out they noticed an old humidor stand whose door didn't close quite right.  They discerned it was  a bent hinge, which they fixed in 15 minutes.  I had been afraid to 'mess with it' and had been resigned to living with it the way it was."

— Donna B.


"They showed up early, which I love, and completed the job professionally.  They were very friendly.  I would hire them again."

— Herman C.


“The work is excellent.”

We are very happy with the work.  He explained to us exactly what it would take to fix our two pieces, did exactly what he said he would do, and the work is excellent.  We would go back there, no problem.  Work is superb in quality and finish and we are very happy with the excellence.  I took our pieces to his shop and picked them up there when finished.

— John S.

“Outstanding quality.”

I delivered our table to the shop which took me a minute to locate when I pulled up. The owner met me and provided me with a reasonable estimate. He called about a week later to inform me that the repairs were complete. Outstanding quality and the legs are more sturdy than they have been in years. I highly recommend Old Peg and will be calling them for work in the future.

— Lonnie H.

"Purchased an old antique oak table in rough shape, I was brought back to me beautiful beyond anything I though would be possible, and on time and at a fair price. Highly recommend these guys, best in town by far!!!"

- Google Reviewer

 

“Better than new.”

It came back better than new--very, very pleased.  The top had beenscratched and wet paper had been laid on it--it is better than when I purchased it many years ago.  Matches perfectly with rest of piece.

— Jeanne H.

“The fee was nominal.”

They did a great job. I would use them again and recommend them to others who were looking for their type of service.They came and picked up the chair as I don't drive. The fee was nominal for that service. I would recommend them again or call if I needed their services again.

— Jackie S.


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